Privacy Policy
This Privacy Policy describes how Enchanto AI ("we," "our," or "this website") collects, uses, and discloses your information and the choices you have regarding that information. When you visit or use our website, services, and related applications and content, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide to Us
Account Information: When you create an account, we collect your email address, password, and any other information you choose to provide, such as a username and avatar.
User Content: We collect content that you submit, upload, post, or create while using our services, including your generated images, AI prompt text, and interactions with other users.
Communications: When you communicate with us, we collect your messages, contact information, and any other information you choose to provide.
Payment Information: When you make a purchase, our payment processors collect necessary payment information. We do not directly store complete payment card details.
Information We Collect Automatically
Usage Data: We automatically collect information about how you use our services, including pages you visit, features you click, number of images you generate, and other usage metrics.
Device Information: We collect information about the device you use to access our services, including IP address, browser type, operating system, mobile device identifiers, and language settings.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your service usage and to remember your preferences. You can manage cookies through your browser settings.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and maintain your account
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Provide customer service and technical support
- Analyze usage patterns and optimize user experience
- Develop new products and services
- Secure our services
- Prevent fraud and abuse
- Communicate with you about our products, services, offers, and events
- Provide personalized content based on your preferences
Sharing and Disclosure of Information
We may share your information in the following circumstances:
Service Providers: We share information with third-party service providers who help us provide and improve our services, such as cloud storage providers, payment processors, and analytics companies.
Legal Compliance: We may disclose your information if we believe in good faith that disclosure is required by law, including to comply with subpoenas, court orders, or other legal processes.
Protection of Rights: We may disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or the public.
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction.
With Consent: We may disclose your information with your consent.
Anonymous Data: We may share aggregated or de-identified information with third parties that cannot reasonably be used to identify you.
Data Security
We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is absolutely secure, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your information for as long as your account is active or as needed to provide our services. If you request deletion of your account, we will delete your personal information within a reasonable time, unless we are required by law to retain such information or need it for legitimate business purposes.
Your Rights and Choices
Depending on your location, you may have some or all of the following rights:
- Access: View the information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information in certain circumstances
- Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format
- Objection: Object to our processing of your personal information for specific purposes
- Restriction of Processing: Restrict our processing of your personal information in certain circumstances
- Withdrawal of Consent: Withdraw consent you have previously given at any time
To exercise these rights, please contact us through our Contact Page or by sending an email to [email protected].
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us, and we will take steps to delete such information.
International Data Transfers
We are a global service, and your information may be transferred to, stored, or processed in countries outside of your country of residence, including countries with data protection laws that may differ from those in your country. By using our services, you consent to such cross-border transfers.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website or by sending you a direct notification. We encourage you to review this policy periodically to stay informed about our information practices.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Email: [email protected]
Contact Form: Contact Page